Post Go-Live Support

Implementation of your ERP system requires considerable planning and preparation, but so too does your post go live support, if you are to achieve the very most from your investment.

Having a support partner, like IT Works MiTec, means that you can trust and rely on them for ongoing advice. Expertise is vital if you are to successfully use your system to its full capabilities and reap the maximum benefits for your business.

When your new platform first goes live your employees have the safety net of recent training and considerable support to ease the transition.  But as you move through the integration phases and rely more heavily on the system their support needs change but remain equally important.  We have known companies make the mistake of eliminating or scaling back their support resources just because implementation is complete and then find themselves experiencing problems further down the line.

At IT Works MiTec we provide flexible post go-live support packages that can be tailored to meet your company’s individual needs.  We will be there to support your teams for as long as and however you need us. Please contact us to find out more.

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