Application Specialist


£27000 - £40000



Job Type





I am excited to announce that I am searching for an Application Specialist with ERP expertise to join my north east based client. At IT Works Mitec we are committed to providing a fast and efficient service for candidates and clients alike. For us, it is extremely important to make sure every placement we make is right the first time.

The Role

  • Be instrumental in the development of business processes, recommending and implementing change where required
  • To be the subject matter expert for the M3 Logistics and Supply Chain modules
  • To provide support and advice to users of those modules
  • To work on M3 helpdesk calls and drive to conclusion
  • Where problems require escalation to the software author, to report and manage the incident to resolution and or closure
  • To assist in the provision of related business intelligence information in line with user requirements and to allow the business to measure its performance in relation to key KPI's
  • Deliver basic system training to new users
  • Provide general application support to the business
  • Ensuring IT within the warehouses is used in line with current IT Policies and Procedures, Licensing terms etc
  • To develop specialist skills or areas of knowledge in agreed products to act as a backup resource to existing staff
  • To advise on and contribute to discussions around computer service provision within the organisation
  • To undertake any other reasonable activity as may be required by management.

Essential Skills

  • Experience in handling end-to-end project implementations independently
  • Extensive M3 experience or significant experience working with another ERP system
  • Must have SQL experience
  • Strong understanding of PC's, Windows, MS Office and associated products
  • Strong understanding of Logistics and Supply Chain processes and systems
  • Ability to work in other locations, including occasional overseas trips.

Please send your CV for immediate consideration. You can apply via the link on this page or alternatively send your CV directly to:

IT Works Resource Group operates as an employment agency and an employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

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