Support Specialist


£40000.00 - £45000.00



Job Type





Job Ref:

Support Specialist - South East - £40,000-£45,000 DOE


A great opportunity has arisen to join one of the UK's most exciting companies as a Support Specialist. You will quickly be integrated into a hardworking and professional environment, and be given all the support you need to be able to work at operating standards. You will soon be providing a seamless service to your clients, being proud to work for your company.

At IT Works Mitec, we are committed to providing a fast and efficient service for candidates and clients alike. For us, it is extremely important to make sure every placement we make is right the first time

The Role

As a Support Specialist, your prime focus will be providing support to your customer base, keeping all clients up-to-date with the progress of any issues which have been risen. Your ability to communicate with colleagues, will mean that as a team you will be able to resolve challenging situations which you are faced with. You will accurately record all phases of an issue on the internal system, logging everything from the beginning to the end. You will be expected to work closely with colleagues from other departments, helping them to improve their knowledge of the systems.

Essential Skills

You must have previous experience working with ERP systems;
You must be able to use a variety of Microsoft office programs to a high standard;
You must have Crystal Reports and SQL Server knowledge;
You must have a background in working with accounts or stock management;
You must be able to resolve issues within the Windows platform.

Desirable Skills

You will have the ambition to progress within your role and further;
You will be able to establish a professional relationship with your customers and colleagues;
You will have a background working within a professional business environment;
You will have excellent communication skills.


Overall my client is looking for someone with a "can do" attitude, and the understanding that the customer comes first. You will encounter many challenges and obstacles along the way, but you will be the person to push through them. You will be joining a team of like-minded people who are passionate for the job they do. The right candidate for this job will fit into that environment with no problems and in fact thrive in it. This opportunity is a great chance to become part of a highly-regarded team, and the right time for you to build on your established skill-set and confidently continue to develop your career path.

To receive priority consideration, please send your CV as soon as possible. You can apply via the link on this page or alternatively send your CV directly to:

IT Works Resource Group operates as an employment agency and an employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

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