ERP Support Consultant

Salary

£30000.00 - £35000.00

Location

Cheshire

Job Type

Permanent

Market

Infor

Description

Ref:17640

ERP Support Consultant - North West - £30-35k, DOE

Company

I have a unique opportunity to join one of the UK's most appreciated companies as an ERP Support Consultant. You will join an exceptional team, and will be provided with extensive support to help you to develop throughout your progression. You will naturally become proficient in your market, and before you know it, will be competently handling the requirements of your new role.

Against a technical and functional backdrop, you will provide their clients with the enterprise-level ERP support that they need. Your knowledge of business processes, preferably in Finance or Distribution, will help to deliver top-drawer customer service.

At IT Works Mitec, we are committed to providing a fast and efficient service for candidates and clients alike. For us, it is extremely important to make sure every placement we make is right the first time.

The Role

You will be responsible for answering inbound queries via different sources within your area of knowledge, and you will be expected to keep in contact with your clients, informing them of the progress of any issues which have occurred. Importantly, you will be required to keep an accurate log of the work that you have done during your day.

By consistently improving your product knowledge, you will be actively contributing across the company to the efficient resolution of problems for all clients, both internal and external.

Essential Skills

Your background will include extensive professional familiarity with, and understanding, of ERP systems;

You will have familiarity with Business processes;

You will be an expert in ERP products and have good technical skills;

You will have the ability to create and work with Crystal Reports;

Other Qualities

The capability to communicate at a professional standard;

To be able to provide a superior customer service experience;

Willingness to take responsibility and be accountable;

Resolve problems in a quick and efficient manner;

Able to work self-sufficiently or as part of a team;

Adaptability and flexibility to changing and evolving technologies in the live market;

Summary

My client is looking for someone who is skilled, driven and customer-focused. You must be a determined individual, with a hunger to work hard when undertaking issues to resolve for their customer base. You will be expected to make sure that they receive the incomparable customer service that they are known for. This is a real opportunity to become part of a respected team, and to build on your extensive skill-set, and positively continue to develop your career path.

To receive priority consideration, please send your CV as soon as possible. You can apply via the link on this page or alternatively send your CV directly to: kristen.nundy@itworksmitec.co.uk

Disclaimer:

IT Works Resource Group operates as an employment agency and an employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

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